Website Terms and Conditions

Last updated: 8 May 2026

These Terms and Conditions, together with any documents referred to in them, govern your access to and use of the website operated by AIC Professional Services UK Ltd at https://www.aicuk.ltd and any related pages, subdomains, portals, forms, content, materials, or online services made available through that website.

By accessing, browsing, using, registering for, or submitting information through the website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the website.

These Terms should be read together with our Privacy Policy, Cookie Policy, and any other legal notices, policies, service-specific terms, statements of work, framework agreements, contracts, or engagement terms that may apply to particular services.

1. Company Information

The website is operated by:

AIC Professional Services UK Ltd
Company number:
12252641

Company type:
Private Limited Company

Company status:
Active

Incorporated:
9 October 2019

Registered office:
167-169 Great Portland Street Fifth Floor London W1W 5PF

Website:
https://www.aicuk.ltd

Email:
contact@aicuk.ltd

Additional identifiers:

NCAGE:
U2EP2

Public Procurement Organisation Number:
PVQN-8459-MRGP

USA EIN:
E82RNN9JAL19

D-U-N-S:
225417196

VAT number:
GB347679743

Nature of business includes:

62012 – Business and domestic software development
62020 – Information technology consultancy activities
80200 – Security systems service activities
80300 – Investigation activities

Where these Terms refer to “AIC”, “we”, “us”, or “our”, this means AIC Professional Services UK Ltd.

Where these Terms refer to “you” or “your”, this means the person, organisation, customer, visitor, user, representative, contractor, supplier, or other party accessing or using the website.

2. Scope of These Terms

These Terms apply to use of the website and any public-facing content, resources, online forms, account areas, downloads, documents, portals, enquiry mechanisms, or digital services made available through it.

These Terms do not automatically replace any separately signed agreement between you and AIC. If you or your organisation enters into a separate written agreement with AIC, including a framework agreement, statement of work, subcontract, data processing agreement, non-disclosure agreement, licence agreement, support agreement, or professional services agreement, that separate agreement will take precedence where there is a conflict.

Nothing on the website constitutes an offer to provide services on particular terms unless expressly stated. Any engagement for consultancy, software development, investigation, security, assurance, procurement, training, operational support, or managed services will be subject to separate written agreement.

3. Acceptance of Terms

By using the website, you confirm that:

You are at least 18 years old, or are accessing the website on behalf of an organisation with authority to do so.

You have read, understood, and agree to these Terms.

You will comply with all applicable laws, regulations, contractual obligations, and policies when using the website.

If you are using the website on behalf of a company, public body, government organisation, partnership, charity, or other legal entity, you confirm that you have authority to bind that organisation.

If you do not accept these Terms, you must immediately stop using the website.

4. Changes to These Terms

We may amend these Terms from time to time to reflect changes in law, regulation, business operations, services, security requirements, website functionality, or commercial policy.

The latest version will be published on the website with an updated “Last updated” date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

You should review these Terms periodically.

5. Availability of the Website

We aim to make the website available on a stable and secure basis, but we do not guarantee that the website, or any content on it, will always be available, uninterrupted, secure, error-free, or compatible with every device, browser, network, or system.

We may suspend, withdraw, restrict, disable, replace, or change all or any part of the website at any time without notice, including for maintenance, upgrades, security, legal compliance, operational reasons, or business continuity purposes.

We will not be liable if the website is unavailable for any period.

6. Permitted Use

You may use the website only for lawful, legitimate, and authorised purposes.

You may use the website to:

View information about AIC and its services.

Contact AIC through published contact details or forms.

Review publicly available policies, notices, documents, or materials.

Access resources, portals, or account areas where authorised.

Make legitimate business, procurement, partnership, supplier, or customer enquiries.

You must not use the website in any way that breaches applicable local, national, or international law or regulation.

7. Prohibited Use

You must not:

Use the website for unlawful, fraudulent, malicious, deceptive, harmful, or unauthorised purposes.

Attempt to gain unauthorised access to the website, servers, systems, networks, portals, accounts, databases, cloud services, infrastructure, source code, APIs, or related environments.

Introduce viruses, malware, ransomware, trojans, worms, logic bombs, spyware, credential harvesters, exploit code, backdoors, or other harmful material.

Probe, scan, test, attack, bypass, degrade, disrupt, or interfere with the security, authentication, access control, availability, or integrity of the website or any connected system.

Use automated scraping, crawling, harvesting, botting, enumeration, reverse engineering, credential stuffing, brute force, or similar techniques without written permission.

Misrepresent your identity, authority, affiliation, organisation, clearance, procurement role, or commercial intent.

Upload, submit, transmit, or distribute unlawful, defamatory, abusive, obscene, offensive, discriminatory, infringing, confidential, classified, export-controlled, malicious, or otherwise inappropriate material.

Attempt to obtain information, documents, credentials, contact details, pricing, security information, operational details, or technical architecture through deception or social engineering.

Use the website to send unsolicited advertising, spam, phishing content, scams, malware, or unauthorised communications.

Copy, reproduce, frame, mirror, republish, redistribute, modify, commercially exploit, or create derivative works from website content without written permission.

Use the website in a way that could damage AIC’s reputation, business operations, customer relationships, supply chain, security posture, or legal position.

Where misuse is suspected, we may block, restrict, suspend, or terminate access and may preserve and disclose relevant information to law enforcement, regulators, customers, suppliers, security partners, or legal advisers where appropriate.

8. Security Monitoring and Protective Measures

You acknowledge that we may operate security monitoring, logging, auditing, threat detection, protective analytics, access controls, and other technical and organisational measures to protect the website, our systems, our users, our customers, and our business.

This may include monitoring traffic, requests, metadata, authentication events, error logs, form submissions, account activity, security alerts, and suspicious behaviour, subject to applicable law and our Privacy Policy.

You must not attempt to bypass, disable, interfere with, or evade any security measure.

Unauthorised access or attempted unauthorised access may constitute a criminal offence under applicable law.

9. User Accounts and Restricted Areas

Some parts of the website or related services may require account registration, authentication, approval, invitation, or separate contractual authorisation.

Where you are given access to an account, portal, workspace, dashboard, repository, customer area, supplier area, or restricted environment, you are responsible for:

Providing accurate and current information.

Keeping credentials confidential and secure.

Using strong passwords and any required multi-factor authentication.

Ensuring only authorised persons access the account.

Not sharing, transferring, selling, or delegating access without permission.

Promptly notifying us if you suspect unauthorised access, compromise, misuse, or a security incident.

You are responsible for activity carried out using your credentials unless caused by our breach of duty.

We may suspend, disable, restrict, or terminate accounts where we reasonably believe there has been misuse, compromise, unauthorised access, breach of these Terms, breach of contract, legal risk, security risk, or non-payment under a separate agreement.

10. User-Submitted Information and Content

If you submit, upload, transmit, or provide information through the website, including enquiries, documents, comments, messages, credentials, files, specifications, technical information, personal data, business information, or other material, you confirm that:

You have the right and authority to provide it.

It is accurate and not misleading.

It does not infringe any third-party rights.

It does not breach confidentiality, security, classification, export control, procurement, employment, regulatory, or contractual obligations.

It is not unlawful, defamatory, malicious, offensive, discriminatory, obscene, harmful, or otherwise inappropriate.

It does not contain malware, exploit code, hidden payloads, tracking mechanisms, or harmful material.

Unless a separate written agreement states otherwise, you grant AIC a non-exclusive, worldwide, royalty-free licence to use, copy, process, store, transmit, review, disclose, and otherwise handle submitted material as necessary to operate the website, respond to enquiries, provide services, manage business relationships, comply with legal obligations, protect our rights, and perform related administrative, security, and operational functions.

You must not submit classified, protectively marked, export-controlled, highly sensitive, customer-confidential, government-sensitive, law-enforcement-sensitive, intelligence-sensitive, or special category personal data unless we have expressly agreed in writing that the website or relevant channel is suitable for that purpose.

We may remove, restrict, quarantine, delete, or refuse to process submitted content where we consider it necessary or appropriate.

11. Enquiries, Proposals, and No Obligation to Contract

Submitting an enquiry, request for information, request for proposal, supplier approach, partnership request, or other communication through the website does not create a contract, duty to respond, duty to quote, duty to provide services, or obligation to engage.

Any commercial engagement with AIC will only become binding when agreed in writing by authorised representatives of the relevant parties.

Unless expressly agreed in writing, website content, indicative service descriptions, capability statements, pricing references, case studies, technical summaries, or marketing material are provided for general information only and do not constitute binding contractual commitments.

12. Professional, Technical, Legal, Security, and Operational Information

The website may include information relating to software development, consultancy, cyber security, private security, investigations, assurance, compliance, procurement, legal operations, defence, technology, data, artificial intelligence, intelligence support, operational resilience, or related topics.

Such information is provided for general informational purposes only. It is not legal advice, financial advice, security advice, procurement advice, operational instruction, or a substitute for professional judgement, formal assessment, contractual agreement, threat modelling, legal review, risk assessment, or technical assurance.

You must not rely on website content as the sole basis for making operational, legal, procurement, security, financial, technical, or commercial decisions.

13. Intellectual Property Rights

All intellectual property rights in the website and its content are owned by or licensed to AIC, unless otherwise stated.

This includes rights in:

Text, graphics, logos, icons, imagery, videos, designs, layouts, documents, downloads, user interfaces, databases, software, source code, object code, APIs, branding, trade names, service names, technical materials, frameworks, methodologies, templates, diagrams, processes, know-how, reports, and other materials.

You may view and use website content for your own internal, lawful, non-commercial informational purposes.

You must not, without prior written permission:

Copy, reproduce, modify, adapt, translate, publish, distribute, sell, license, sublicense, exploit, scrape, extract, reverse engineer, decompile, disassemble, mirror, frame, or create derivative works from the website or its content.

Use AIC’s name, logo, branding, trade marks, service marks, materials, templates, documents, or proprietary methods in any way that suggests endorsement, partnership, authority, or affiliation where none exists.

Nothing in these Terms transfers any intellectual property rights to you.

14. AIC Materials, Templates, and Downloads

Where the website makes documents, templates, reports, policy materials, technical notes, guidance documents, white papers, presentations, or other downloads available, they are provided subject to these Terms and any specific licence terms shown with the material.

Unless expressly stated otherwise, downloads are for internal review only and may not be resold, republished, redistributed, used to train machine learning models, incorporated into competing products, or used to provide services to third parties.

We may withdraw or modify downloadable materials at any time.

15. Third-Party Rights and Open Source Materials

The website may refer to third-party technologies, standards, tools, suppliers, platforms, frameworks, open source software, government schemes, regulatory bodies, procurement frameworks, or industry guidance.

All third-party names, marks, materials, and rights remain the property of their respective owners.

Reference to a third party does not imply endorsement, partnership, certification, approval, or responsibility unless expressly stated.

Where open source software or third-party materials are referenced, they remain subject to their own licence terms.

16. Links to Third-Party Websites

The website may contain links to external websites, services, portals, publications, tools, or resources.

These links are provided for convenience only. We do not control and are not responsible for third-party websites or their content, availability, security, accuracy, policies, privacy practices, or terms.

You access third-party websites at your own risk.

17. Links to Our Website

You may link to our website in a fair and lawful way that does not damage our reputation or take advantage of it.

You must not:

Suggest any association, approval, endorsement, partnership, or certification where none exists.

Frame or embed our website without permission.

Link from a website that is unlawful, harmful, offensive, misleading, defamatory, malicious, extremist, discriminatory, pornographic, fraudulent, or otherwise inappropriate.

Use our branding without permission.

We may require you to remove a link at any time.

18. Privacy and Data Protection

We process personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, where applicable.

Details of how we collect, use, store, share, retain, secure, and otherwise process personal data are set out in our Privacy Policy.

You must not submit personal data about another person unless you have lawful authority to do so and have provided any required notices.

Where you provide personal data to us in connection with an enquiry, account, supplier relationship, recruitment process, customer engagement, contractual relationship, or service request, you are responsible for ensuring the data is accurate, relevant, lawful, and appropriately authorised.

Where a separate Data Processing Agreement is required, it must be agreed in writing.

19. Cookies and Similar Technologies

The website may use cookies, analytics technologies, security tools, embedded services, or similar technologies.

Details of the cookies and similar technologies we use, the purposes for which we use them, and how you can manage preferences are set out in our Cookie Policy.

You should not use the website if you do not accept the use of essential cookies required for security, functionality, or operation.

20. Confidentiality

Information published openly on the website is not confidential unless expressly marked otherwise.

You must not use the website to disclose confidential information unless you are authorised to do so and the relevant submission route has been approved by AIC.

If you receive information from AIC that is marked confidential, commercially sensitive, protectively marked, restricted, proprietary, privileged, or otherwise controlled, you must protect it and use it only for the purpose for which it was provided.

Nothing on the website authorises disclosure of customer information, supplier information, project information, security information, investigation material, classified material, export-controlled information, or other restricted content.

21. Export Control, Sanctions, and Restricted Use

You must not use the website, submit information, request services, or access materials in breach of applicable export control, trade control, sanctions, anti-terrorism, anti-money laundering, anti-bribery, or national security laws.

You must not use website content, services, documents, software, methods, or materials for unlawful surveillance, unlawful targeting, unauthorised intrusion, repression, human rights abuse, terrorism, organised crime, sanctions evasion, or any other unlawful or harmful purpose.

We may refuse, suspend, or terminate access or engagement where sanctions, export control, national security, reputational, legal, ethical, or regulatory concerns arise.

22. Anti-Bribery, Corruption, and Improper Influence

You must not use the website or communications with AIC to offer, request, facilitate, conceal, or arrange any bribe, kickback, improper payment, secret commission, inducement, favour, conflict of interest, procurement manipulation, or other improper advantage.

We may report suspected bribery, corruption, fraud, procurement abuse, or improper conduct to relevant authorities, customers, regulators, or legal advisers.

23. Modern Slavery, Human Rights, and Ethical Conduct

You must not use the website or seek to engage with AIC in connection with activities involving forced labour, human trafficking, child exploitation, unlawful detention, torture, unlawful discrimination, serious human rights abuse, or unethical operational activity.

We may refuse or terminate engagement where we reasonably believe there is a risk of unlawful or unethical conduct.

24. Accuracy of Website Content

We take reasonable care to ensure that website content is accurate and current, but we do not guarantee that it is complete, accurate, up to date, suitable, reliable, or free from errors.

Website content may be updated, changed, removed, or replaced at any time.

You should verify any important information before relying on it.

25. No Warranties

The website is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we exclude all warranties, representations, conditions, and other terms, whether express or implied, including any implied warranties of accuracy, availability, satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, or uninterrupted operation.

We do not warrant that the website will be free from bugs, vulnerabilities, viruses, malware, or other harmful material.

You are responsible for using appropriate security software, browser controls, endpoint protection, network controls, backups, and other protective measures.

26. Limitation of Liability

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence.

Fraud or fraudulent misrepresentation.

Any liability that cannot be excluded or limited under English law.

Subject to the above, AIC will not be liable for:

Loss of profits.

Loss of revenue.

Loss of business.

Loss of contracts.

Loss of anticipated savings.

Loss of goodwill.

Loss of reputation.

Loss, corruption, compromise, or unauthorised disclosure of data.

Business interruption.

Security incidents caused by your systems, credentials, networks, suppliers, or misuse.

Indirect, special, incidental, punitive, exemplary, or consequential loss.

Loss arising from reliance on website content.

Loss arising from website unavailability, suspension, withdrawal, or modification.

Loss arising from third-party websites, services, tools, platforms, integrations, or links.

Subject to the above, AIC’s total aggregate liability arising out of or in connection with your use of the website shall not exceed £100.

Where you have a separate written agreement with AIC, any liability provisions in that agreement will apply to the services covered by that agreement.

27. Indemnity

You agree to indemnify and hold harmless AIC, its directors, officers, employees, contractors, suppliers, agents, and representatives from and against all claims, losses, liabilities, damages, costs, expenses, penalties, fines, and legal fees arising from:

Your breach of these Terms.

Your misuse of the website.

Your unlawful, negligent, fraudulent, or malicious conduct.

Your infringement of third-party rights.

Your unauthorised submission or disclosure of confidential, personal, classified, export-controlled, or restricted information.

Your breach of applicable law, regulation, contract, procurement rule, security requirement, or policy.

28. Suspension and Termination

We may suspend, restrict, block, disable, or terminate your access to the website, account areas, portals, downloads, forms, or services at any time where we reasonably consider it necessary, including where:

You breach these Terms.

You create a legal, security, operational, reputational, financial, or regulatory risk.

Your account or credentials are compromised.

We are required to do so by law, regulator, court, customer, supplier, security authority, or law enforcement body.

You misuse the website or attempt unauthorised access.

There is non-payment, dispute, or termination under a related contract.

Termination or suspension of website access does not affect accrued rights or obligations.

29. Reporting Security Issues

If you believe you have identified a vulnerability, security weakness, data exposure, misconfiguration, or other security issue affecting the website or AIC systems, you must report it responsibly to:

contact@aicuk.ltd

You must not exploit, disclose, publish, access, alter, delete, exfiltrate, disrupt, or misuse any data, system, account, credential, or vulnerability.

Security testing, penetration testing, scanning, probing, exploit development, vulnerability validation, or active assessment is not authorised unless expressly agreed in writing by AIC.

30. Complaints and Contact

Questions, complaints, legal notices, or correspondence relating to the website should be sent to:

AIC Professional Services UK Ltd
167-169 Great Portland Street Fifth Floor London W1W 5PF
Email: contact@aicuk.ltd

We may require identity verification, authority checks, or additional information before responding to certain requests.

31. Assignment and Transfer

You may not assign, transfer, subcontract, delegate, or otherwise dispose of your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, subcontract, delegate, or otherwise deal with our rights and obligations under these Terms where reasonably necessary for business, restructuring, service delivery, legal, operational, or security purposes.

32. Severance

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable.

If modification is not possible, the relevant provision shall be deemed deleted. The remaining provisions shall continue in full force and effect.

33. Waiver

A failure or delay by AIC to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.

A waiver will only be effective if given in writing.

34. Third-Party Rights

Unless expressly stated otherwise, these Terms do not give any rights to any person who is not a party to them under the Contracts (Rights of Third Parties) Act 1999.

35. Entire Agreement for Website Use

These Terms, together with the Privacy Policy, Cookie Policy, and any specific notices or terms referenced on the website, constitute the entire agreement between you and AIC in relation to your use of the website.

They do not replace any separate written agreement relating to specific services, projects, licences, procurement activities, consultancy work, support, development, security services, investigation work, or other commercial engagement.

36. Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them, their subject matter, formation, or use of the website, are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction, except where applicable law requires otherwise.

37. Version Control

Document owner: AIC Professional Services UK Ltd
Website: https://www.aicuk.ltd
Contact: contact@aicuk.ltd
Last updated: 8 May 2026
Supersedes: Previous version dated 27 September 2025